What's the best way to keep in touch with home while I'm away?
Email is the best way to stay in contact with family and friends back home. There are thousands of cyber cafes in Kathmandu and there is a high probability that you will find an internet connection in your village. You can also phone home from various places in Nepal but it is costly. Unfortunately, you cannot phone home using your host family, school or project but you can phone home using the Little Gems Hostel skype phone should you need it. If you have brought your mobile phone we will give you a Mero Mobile SIM card so that you can make and receive phone calls in Nepal. You will have to purchase a top up card to phone home;again it is expensive. You can also receive phone calls at your host school, hostel and (often) family from family and friends. We will also email your chosen emergency contact (normally a family member) to confirm that you have arrived safely. |
Will I be met at the airport?
Yes. We will take you directly to your host family from the airport. We will also take you back to the airport when you leave. |
What if I am ill?
Your host school, hostel, project and family have been carefully selected and have been trained on what to do in an emergency. If you fall ill, they will know where to go to get the best medical treatment and they will take you there immediately. Our representative in Nepal, Puspanjali Rai, is on hand 24 hours a day to provide support to volunteers in emergencies. In the case of an emergency she will be contacted by your host school, project, hostel and family or whoever takes you for treatment. She will also inform you family should anything go wrong. |
How much money should I bring?
This depends on you and what you decide to do. Although food and lodging is included whilst you are volunteering in Nepal we recommend that you bring enough money to cover any travel you would like to do, any gifts you want to buy for family and friends, eating out and about, buying any extra necessities that you need and contingency funds should you overspend. We recommend that you include this in your planning before going to Nepal. |
Who arranges my VISA?
Volunteers need to arrange their own VISA arrangements.A VISA can be obtained on arrival or at your local Nepali Embassy. More information can be found on the Nepal Tourism Board's website http://www.welcomenepal.com/brand/travel_general.asp#a |
What happens at the end of the program?
You will be debriefed before you leave Nepal. It will be your opportunity to give your feedback to Help to Educate and to write in your thoughts in our voluntary diary. In England, we will also ask you if you can write a 500 word article about your experiences so that future volunteers can learn about what you have achieved. Who do I turn to if I have a problem about my work or about the placement itself whilst in Nepal? |
Will I be asked for a donation?
Whilst in Nepal: You will not be asked for a donation or for any financial or material support. Our partner schools, hostels and host families have agreed that that it is inappropriate for them to ask you for a donation or for any further financial / material assistance because you are already giving so much to helping them. It is also against the terms of their contract with us to do so. On your return: As part of your debriefing, we may ask you if you are interested in sponsoring a child or contributing on a regular basis towards our projects in NEpal. You will also be asked if you are interested in supporting the charity in some other capacity. There is no pressure to do so and we will not pester you to do so. |
Are my host family paid or volunteers and what preparation takes place?
Your host family are paid for allowing you to eat and live in their home. They have been carefully selected and trained to make sure that you are living in clean, safe and hygienic lodging whilst you are in Nepal. |
Will I be on my own or are there going to be other volunteers in the same area as me?
We will not be able to answer this question until a few months before you leave for Nepal. You should be ready for both eventualities. You could find yourself volunteering on your own or with several other volunteers depending on how many volunteers we have when you are in Nepal and depending on where your skills are used |
Can I extend my stay while overseas?
Yes, you can extend yourvolunteering placement whilst you are in Nepal. If you need to extend your flight then we can help you look into extending your flight. We cannot guarantee that you will be successful in extending your flight because it depends on what ticket you have. If you would like to extend your voluntary placement in Nepal then please contact Help to Educate in Nepal. |
Where will I be living?
You will be living with a carefully chosen host family. We cannot give you any further details until your application has been accepted and we have received your donation. |
Is Nepal safe to travel to?
We like think so but we strongly recommend that you seek independent travel advice before deciding to volunteer in Nepal. At the time of writing, all of our previous volunteers have had a trouble free experience volunteering in Nepal. However, we are not qualified to offer travel advice and it is a condition on your application form that you agree to seek and follow independent travel advice before travelling to Nepal. British citizens can contact the Foreign Office Travel Advice on 020 7238 4503/4 or can visit their websites www.fco.gov.uk and www.britain.gov.np. The Nepal Tourism Board has set up a hotline for travel advice to Nepal on +977-1-4225709. Please remember that this telephone number is an international dialling code and is not free of charge. |
Do I need injections?
Normally yes but you may already have had them if you have travelled to Asia before. Either way, we strongly advise that you seek professional medical advice before you decide to go to Nepal. . It is a condition on your application form and condition of acceptance that you agree to and have sought professional medical advice before travelling to Nepal. We recommend that you visit your local GP for this advice. For British citizens, The British Department for Health also offers health advice for travellers on their website http://www.dh.gov.uk but please do not seek medical advice just from the internet and we strongly recommend you speak to your GP or a suitably qualified professional. |
Do I need travel insurance?
Yes. It is a condition on your application form and condition of acceptance that you agree to research and take out comprehensive travel insurance for the entire duration that you are volunteering in Nepal. |
Why do you not arrange travel?
We are not a travel operator and we are not suitably qualified and equipped to prepare travel packages for volunteers. In our experience, volunteers also tend to get better value for money when they hunt around and carry out their own research whilst companies that do provide travel and volunteer tend to offer less value for money. |
When do I need to donate?
We must receive your donation before you leave your home country. You can donate through our justgiving.com page but please make sure you add the reference : Volunteer: First Name, Last Name (e.g. Volunteer: Sarah Smith) |
Can I change my mind and get a refund?
We cannot refund your initialk £50 donation but we can, in certain circumstances refund the remainder of your donation. If you decide not to go to Nepal: We will refund 100% of your donation minus the cost of doing so (this is the cost of transferring the funds to your bank account) and your initial £50 donation. For example, if you are volunteering for 1 month then we will refund £800 and deduct the costs of transferring the money to your bank account. If you decide to come back early for medical reasons and / or emergency reasons: We will refund the number of days that you were unable to complete. For example, if you have made a donation to volunteer for 90 days (3 months) and come home after 60 days then we will refund 1/3 of your donation minus the cost of doing so (this is the cost of transferring the funds to your bank account) If you decide to go home early for compassionate reasons: We will refund the number of days that you were unable to complete. For example, if you have made a donation to volunteer for 90 days (3 months) and come home after 60 days then we will refund 1/3 of your donation minus the cost of doing so (this is the cost of transferring the funds to your bank account) Please note that you must contact your supervisor in Nepal, discuss your reasons for coming home early before doing so. This is so that we can make sure it is for compassionate reasons. If you decide to go home early because you do not like Nepal or any other reasons that do not fall into the above categories -We can not give you a refund. |
Why does it cost so little to volunteer?
We only ask for a donation and a deposit because we want volunteering to be accessible to everyone and benefit as many people as possible. We believe that the true value of volunteering is not in how much money we can make from a volunteer but how much a volunteer can gain from the experience and how much it can benefit the local community and local projects. |
Where does my donation go?
The cost of volunteering includes support, food, lodging, a school and hostel to volunteer in, a SIM card for your mobile phone, a Lonely Planet Guide to Nepal, transfer cost from and to the airport, a free email address whilst you are in Nepal and a Mountain Flight over Everest. |
Why do I have to donate £50 up front?
Volunteers donate an initial £50 for two reasons. Firstly, we want you to confirm that you are going to volunteer in Nepal.Secondly, your initial donation covers the initial cost of arranging for you volunteer in Nepal. As a result, we cannot refund this part of your donation should you change your mind. However, in the event that we are unable to arrange for you to volunteer in Nepal we will refund your £50 donation minus the cost of doing so. |
Can I change my dates?
Yes. Just let us know before you go. |
What orientation and/or training are given?
We send out a pre-departure information pack which includes advice on volunteering in Nepal. This includes a detailed contact sheet, the name of your hostel, school, and host family and so on. We also provide a reminder of our Responsible Volunteer policy and a confirmation letter showing that you we have arranged for you to volunteer in Nepal. You will receive your pre-departure information pack 1-2 working days after you have made your donation to the charity. You will not get your pre-departure information after you have paid your deposit. Orientation and training are given on arrival in Nepal by Help to Educate Nepal. You will be briefed on your responsibilities as a volunteer and on what is culturally acceptable behaviour in the village that you are volunteering. On arrival, we will show you around your host village, where we are, where you are volunteering and how you can contact us. We will also show you how to get about and where you can email home or buy anything that you need. |
Will you refund my travel arrangements if I cannot go or I must come home early?
We cannot refund any travel costs. We cannot refund the cost of travel to, and from Nepal. We cannot refund your VISA, your travel insurance or any other costs involved in your travels. These are costs that you incur as the result of deciding to volunteer with Help to Educate. |
Will there be an opportunity to travel when I'm there?
Yes. Holidays are on Saturday, Sunday and, depending on the school, half day on Friday mean that you will get plenty of time to visit places around the Kathmandu Valley. If you want to travel further afield and for longer -just notify us in advance of your planned travels. You can also arrange to travel before you start or at the end of your placement.Just let us know us know your plans beforehand. |
Can I speak to a past volunteer?
Yes, of course you can. Just ask us to arrange it for you. |
When will I know if my application has been successful?
It normally takes 2-4 working days after we have received your application and deposit but can be up to 10 days. |
Do you select volunteers?
Volunteers are selected in Nepal by our Nepali partner in consultation with our locally selected schools, hostels and organisations. |
How many hours do I need to volunteer for?
The minimum amount of time we want you to commit to is 18 hours a week from Monday to Friday. This is just 4 hours a day. We encourage volunteers to really get involved because it makes the experience all the more rewarding and enjoyable |
How long do I need to commit too?
It is up to you but we recommend that you volunteer for at a minimum of 2 weeks. |
Is it too late for me to apply?
It's never too late to apply! If you can arrange your travel arrangements and donate for the number of months you are volunteering in time -then let us do the rest. |
When do I need to apply?
We accept applications at any time and we can make arrangements within days assuming that your application is accepted, your references are acceptable and that you have paid your fee before you arrive in Nepal. |
Can I volunteer for 3 weeks and not 4 weeks?
Yes. We are flexible with the number of weeks that you commit to. You are after all giving us your time. Just remember that if you go for less than 4 weeks you will still need to donate for 4 weeks. This is because our donations are calculated on a monthly basis. |
When can I go?
You can volunteer at any time but beware that schools and hostels tend to be closed during long festivals such as Dashain (3 weeks) and are not a great place to start volunteering during the examination periods. If you are going for longer than 1 month then this might not present a problem but if you are volunteering for less than 4 weeks, do you really want spend 2 weeks waiting for a festival to finish? Before deciding when you want to volunteer, please look at our online calendar. |
Can I volunteer if I have a disability?
The answer really depends on you. We do not refuse volunteers because they have a disability but we strongly recommend that you seek advice and make your own decision as to whether you can volunteer. We are unqualified to offer advice and not in a position to offer extra support because there are no facilities in the villages, schools and hostels to do so. We select volunteers on the basis that they agree that they are physically and mentally able to volunteer in Nepal. |
Can I volunteer with my partner?
Yes and No. You can volunteer in Nepal together but, regrettably, you cannot volunteer in the same institution and you cannot live in the same arranged accommodation. This is because we have a responsibility to respect the cultural and social traditions of Nepal. This is especially applicable because you will be volunteering in the countryside. |
Do I need teaching experience and qualifications?
No. No teaching experience or qualifications are required but enthusiasm and a willingness to help is essential. It is also important that you speak English well. |
You are a British charity. Do I need to be British to volunteer?
No. We accept volunteers from all over the world. |
What qualifications do I need?
A reasonable level of education. We want enthusiasm, good spoken English and dedication towards helping others. |
How old do I have to be?
We only accept volunteers who are older than 18 years old. Applicants below this age will only be considered if they turn 18 before they depart for Nepal. |
Is this just for students and young people?
No. It is for everyone. |
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